I'm also having a lot of issues with mobile data and weak signal affecting wifi calling. None of the mentioned methods below will fix your MMS if your donor phone's MMS has been decommissioned by Sprint. iMessage on iOS is supported over Wi-Fi. Archived. I live in rough zone for sprint and rely heavily on wifi and wifi calling. To set the Access Point Name (APN) and turn on data settings, follow these steps: From the Home screen, swipe up on an empty spot to open the Apps tray. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Our Community is BACK!! In addition to Xfinity, Galaxy S8/S9 users on Boost Mobile are also reporting it. No roaming. I'm using the stock Samsung app and have had the same thread with three of my friends going(all iPhone users) for over a year with no issues receiving MMS on WiFi or cellular. If I turn off WiFi the MMS will transmit. Greatly appreciated! We are telling Samsung to make the protocol the same as you have post 9 series. MMS is an extension of SMS. I cant send mms over wifi either. It drops calls all the time. Steps I've done: Called sprint and reset the network on their end. How to Fix WiFi Issues on Galaxy S10, S10E, and S10 Plus; Factory reset Galaxy S10. My old Samsung +8 I could from where I live which I do have 5G WIFI however no bars. Once it becomes active, try sending an MMS and see if the problem is fixed. I was disappointed when realizing that MMS picture messages would not send over WiFi natively. When you need a guide to setup Wifi calling on the Galaxy S10, you can follow the steps below. I have a Samsung Galaxy Note10+. Sprint Drive Unlimited Plan: Sprint 4G LTE data only. 7 months having phones that are garbage and no one will replace them when it's in a=internal issue. Put your two fingers on the top of the screen and swipe it down to open the Quick Settings. With wifi calling I also recieve a notification about a location time out listed as another issue in the community. I continuously tries to send via the network 100% of the time. -Once the PRL update is complete, tap OK. -Once the profile update is complete, tap OK. We sure appreciate you coming here to Community to share your experience as to our Tech Team is working hard to provide you with a Solution as soon as possible. I have been a faithful Samsung user since the beginning of cell phones and I cannot believe the words that have been coming out of my mouth! That still uses the network it seems. I didn't have this issue with old phones. In the Settings menu, select “More” under the Wireless & Networks menu, then “Cellular Networks.” In this menu, select “Access Point Names.” From here, skip down to the “Fix Your APN” section below. Make sure that RCS is turned on, and default message type is either Chat or MMS. I had an S10 customer this morning try a Profile Update again and his data issues seem to be working fine now. Press J to jump to the feed. Hope this helps. Turn mobile data or Wi-Fi on or off. Browsing this forum it seems there is some sort of network issue communicating with s10 series devices. 6. Can't even send or receive MMS over wifi. 1: Ensure your mobile data is ON If your Samsung Galaxy S10 can’t accept MMS, the first thing that you should check is to make sure that your mobile data is on. Close. Last Update date : 2020-11-20 The Wi-Fi hotspot feature lets you share your mobile device’s data connection with other devices by turning your device into a wireless access point. Something is definitely conflicting as older devices in my house send mms over wifi just fine and use wifi calling just fine. I restart my phone and its the same thing again. MMS over Wifi. The following instructions are for Galaxy … If you don’t want to use, disable Wi-Fi calling on Galaxy S10 plus and S10 One UI 1.1 devices. To help you resolve these issues, try to do the following: - Check if there are any data restrictions set for 3G/4G/LTE data usage. I still have not found a way to resolve this issue and it's apparently been going on for over 6 months. Use these steps to set up and use SMS / MMS messages with advanced messaging on the Samsung Galaxy S10. View entire discussion (6 comments) The fight continues. Problem: Sprint Galaxy S8 MMS not working, can’t download MMS, group messages won’t work. If you can attempt to send a group message to your iPhone buddies with mobile data off to confirm that'd be great. 7 months we have been going through this stress. Before the 8 series and after the 9 series, one can send MMS over wifi. So you better believe I will blast all over the internet and social media to never go to Sprint! We might as well go back to pagers. I do have sprint complete. After 60 minutes of idle time, hotspot may automatically turn off. Galaxy S10 user here. It defaults to the mobile data. They count against your text package, though, not your data plan. If sending and receiving pictures over WiFi is is all you need, then there are some other apps as well to do that for you. I upgraded to this device on 3/8/19. MMS will not send over Wi-Fi. Messages are considered texts and don't count toward your data usage. The issue is when I have WiFi and Mobile data turned on. 2 s10 devices in my home are dropping calls left and right between wifi calling as well as mobile data. Change the other fields as below. Incident number is 382567-190314. Posted by 4 years ago. SD video streams … 2 Swipe up. I get the same messages. I am on Sprint (which supports MMS over WiFi) and Textra is the ONLY third-party messaging app that works with MMS on WiFi! There have been some known issues with the first round of s10s that were resolved with exchanging your phone. ; If available, tap the T-Mobile US LTE (the bullet point fills with green).If not available, tap ADD. Sometimes, to fix Samsung Galaxy S10 Wi-Fi issues is as simple as toggling the Airplane/Flight mode. Sprint believes this to be a device issue. This message will be sent when Mobile Data is Turned On". Let me know if you're using a different messaging app, and I can look into those settings as well. Samsung Galaxy S8, Galaxy S9, and Galaxy S10 are among the top Samsung cell phones in the business sectors at the present time. The issue is when I have WiFi and Mobile data turned on. on page 9. Other options beyond this exist also. When attempting to send an MMS, a message popped at the bottom of the screen stating "Mobile Data is Turned Off. One had the problem out of the box, and the other was just fine. Yup, this is true due to configuration and parameters Samsung AND Sprint are using. MMS CAN use WiFi, even easier if WiFi Calling is enabled since a tunnel exist on the handset but the effort to correct how it does this as things evolved never happened so it was found easier to ignore and say it's normal... Hopefully Sprint and OEM will address it. Later after more users updated to Samsung’s One UI, S8 and S9 users also started complaining about it. Will you please try and update your profile by, -Going to your Settings - can be quickly accessed from the Home Screen by swiping down from the Status Bar. I cannot receive incoming text messages Galaxy S8, S9 and S10 users on Xfinity Mobile have been complaining of MMS over WiFi not working after installing Android Pie/One UI. Change device. Popular topics. No roaming. Verizon APN Settings Unlocked Phone, Verizon APN Settings Android, iPhone ,Samsung Galaxy, LG, Oneplus, Google Pixel, HTC , Xperia, Motorola Moto After 60 minutes of idle time, hotspot may automatically turn off. It included a preventative fix, which means non-impacted devices which install ASC8 should avoid the poor experience. Currently have to Galaxy S10 5G. Features and Specs include a 5.0" inch screen, 13MP camera, 2GB RAM, … Background: I bought 2 Galaxy S3's. I received this in both group MMS and single recipient MMS to both types of devices. They say they have, yet only those 4 devices are affected. Factory restored my phone Escalated issue to tier 3 of sprint technical support. unless I am on 3g. Periodically dropping calls bringing us back to the dialer screen as if the call was never placed. But this seems to be android to android. Sprint Drive 2GB/Mo Plan: Sprint 4G LTE data only. Samsung themselves dropped the price of the S10 lineup, making them great entry smartphones into their ecosystem. The issue with sending or receiving MMS over Wi-Fi was first reported by Galaxy S10 users. No roaming. None of the mentioned methods below will fix your MMS if your donor phone's MMS has been decommissioned by Sprint. Galaxy s10 series MMS over wifi not working (Data related) 2 s10 devices in my home are dropping calls left and right between wifi calling as well as mobile data. No roaming. Ok. I have 2 pixel 3 xl phones and both of them will often get stuck on 3g The Samsung Galaxy S4 release date was April 2013. I live in rough zone for sprint and rely heavily on wifi and wifi calling. I have a Galaxy S10+ and can't receive MMS over WiFi. We rarely ever have service! I was given the suggestion to call Samsung and speak with them about it but they point the finger at sprint so I may just cancel the carrier as other s10 devices on other networks don't seem to be having as many problems. See Something is definitely conflicting as older devices in my house send mms over wifi just fine and use wifi calling just fine. Since the moment I switched I have had issues with sending and receiving MMS and group text messages. (Upon First opening the app it will prompt you with a blue bar at the bottom of the screen. I still have not found a way to resolve this issue and it's apparently been going on for over 6 months. I can send a 36 mb video to my wife and she receives it in seconds now, so thanks for that. Samsung's upcoming Galaxy S10 phones are set to support next-generation WiFi amid a broader expansion of WiFi 6 (802.11ax) availability this year. Unfortunately not. ; Tap Settings > Connections > Mobile networks > Access Point Names. Boost phones can't be activated with Sprint, but select Sprint phones can be activated with Boost. Press question mark to learn the rest of the keyboard shortcuts I am also unable to send pictures over Wifi. What do your settings in said messaging app look like? . I also will have lte data then all of a sudden absolutely no service period. I have data on and can see that I am connected to both a wi-fi and VZW data connection; however, cannot send MMS messages. Calls drop often whether on wifi calling or mobile network. Very frustrating. MMS will not send over Wi-Fi. iOS also supports the ability to do Wi-Fi Calling on other select Apple devices that support iCloud accounts. The SMS went through just fine to both types of devices. And how long ago was that? For Boost, the Boost Sanyo Incognito works as well. Go to Settings Connections Mobile networks Access Point Names of your Android.. Press Add on right top corner. Never has worked with the S10. MHS reduced to 2G speeds after data allowance. This method will erase all your apps, … Samsung lead cell phones offer the best highlights. All of those settings are turned on. Samsung lead cell phones offer the best highlights. Galaxy S8, S9 and S10 users on Xfinity Mobile have been complaining of MMS over WiFi not working after installing Android Pie/One UI. Use these steps to set up and use SMS / MMS messages with advanced messaging on the Samsung Galaxy S10. Steps to Setup Wifi Calling on Galaxy S10 with a Simple Guidance. Thank you ShipWreck! [Sprint APN Settings for Galaxy S7 Step By Step Guide] Go to the “Settings” in your S7. 6 … You can get around it by getting a year plus old version of textra that still has legacy settings. No roaming. Same issue I'm having with wifi calling, as well as rich communication  None of it works properly. SD video streams up … I cannot download any MMS images sent to me when connected to any WiFi network. Will you try uninstalling it and then reinstalling the Sprint Complete App to see if that makes a difference? Since the moment I switched I have had issues with sending and receiving MMS and group text messages. Proper MMS will always go over the cellular network, there is no way of stopping this, its a feature thats built into the messaging protocols. I ought to get a lawyer and sew them for charging me for phones and service that don't work! pdf), Text File (. I've done several troubleshoots and still it crashes. Oh no! That's bullcrap! Sprint must have updated something with MMS and the texting app. I cannot download any MMS images sent to me when connected to any WiFi network. Be that as it may, the organization neglected to convey on this front as […] After 60 minutes of idle time, hotspot may automatically turn off. If I could go back to my S8 plus I would in a heartbeat. I also cannot send mms via wifi, only data which worked on my note 8 and s9. The Galaxy S10, S10 Plus, and S10E include support for Wi-Fi 6 and 2 gigabit LTE speeds, up from 1.2 gigabits last year. Please try Searching the Community, we have many questions already answered, you can also check out the Knowledge base If you need immediate assistance after hours please visit Sprint Chat. MHS reduced to 2G speeds after data allowance. MMS will not send over Wi-Fi. Sprint APN Settings Galaxy S7. Ive never had this issue with my note 8. I live in rough zone for sprint and rely heavily on wifi and wifi calling. Been having issues with both phones since we got them. Samsung's upcoming Galaxy S10 phones are set to support next-generation WiFi amid a broader expansion of WiFi 6 (802.11ax) availability this year. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Just one big fat runaround. This is the exact same problem both my wife and I have with our Galaxy S20 5Gs. Very frustrating. You can send and receive text (SMS) and multimedia (MMS) messages through the Messages by Google app . If your Galaxy S10 won’t send MMS even after this procedure, then try the next one. Step 2: Tap Wi-Fi calling. Network selection mode will be set to automatic. Thanks. The hope I guess was RCS would take off. Did a network reset on the device itself. You may have great signal when you're sending them so it appears you have no issue. You can check out here to send MMS from Samsung galaxy S9 and galaxy S9 plus.Check this to fix the issue. One of the common texting problems for many Android users is being unable to send MMS. Now go to “Access Point Names”. You cannot use SMS delivery reports with Google Fi. Samsung Galaxy S3. It's not right! I continuously tries to send via the network 100% of the time. Sprint APN Settings Galaxy S7. With wifi calling I also recieve a notification about a location time out listed as another issue in the community. Some owners reported their Galaxy S20 can’t send MMS anymore and they don’t know what caused it. Step 1: Swipe down the notification panel to access quick settings tiles on S10 plus. Sprint Drive Unlimited Plan: Sprint 4G LTE data only. Its so terrible I want the s8 back. I can receive them fine, but not send until I turn wifi off which I should not have to do just to send an MMS… Can't send MMS over WiFi (Sprint) Discussion in 'Android Devices' started by shmn, Jun 2, 2013. shmn Android Enthusiast. 2 s10 devices in my home are dropping calls left and right between wifi calling as well as mobile data. Sprint Drive 2GB/Mo Plan: Sprint 4G LTE data only. I brought my unlocked Samsung Galaxy S10 over to Xfinity. Sprint Customer ... while my last phone (Note 8) had no issues. MMS, unlike regular texts or SMS, requires cellular data in order to work. I just switched to sprint and purchased a new Android SmartPhone. After completing this procedure, the following changes will occur: Also folks have to remember that every device will always act differently when it comes to the network it just depends on the area. Samsung Galaxy S8, Galaxy S9, and Galaxy S10 are among the top Samsung cell phones in the business sectors at the present time. For Boost, the Boost Sanyo Incognito works as well. If your Galaxy S10 can’t send MMS still, then you try the next procedure. Group messages and pictures obviously go through mms to iPhone users. If Android has already set values for MMS 3 for any fields below leave them. Samsung Galaxy Tab A 8. Third solution: Clear cache partition Some MMS issues happen … They say they have, yet only those 4 devices are affected. Here is the fix: STEP 1: Download Textra. Steps I've done: Called sprint and reset the network on their end. Ok then it seems confirmed mms needs mobile data. I cant send mms over wifi either. I've got 303 contacts on my phone. Currently have to Galaxy S10 5G. We have been a faithful Sprint and Samsung user and now forking out over 2 grand for phones that are junk!!!! I live in an area with bad service (shocker). Then tap on “More/Mobile Networks”. You mean to tell me all the money Sprint charges me that they can't go out of their way for a customer and fix a problem to provide customer satisfaction? Absolutely, positively have the same issues. My husband can never receive his texts from work when we are home. Your data usage is also free when you turn on chat features (RCS). Tap the phone icon; You can find this icon on the lower-left. Boost phones can't be activated with Sprint, but select Sprint phones can be activated with Boost. The Galaxy S10, S10 Plus, and S10E include support for Wi-Fi 6 and 2 gigabit LTE speeds, up from 1.2 gigabits last year. When mobile data turned on receives it in seconds now, so for. All of a sudden absolutely no service period this works for you one replace! 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